Manor Coatings experience a reduction in credit notes and bad debt with Access Insight

Manor Coatings has rolled out Access Insight with visible success. Managing director, Patrick Smith comments on the impact the powerful business intelligence tool is having through various...

Manor Coatings has rolled out Access Insight with visible success. Managing director, Patrick Smith comments on the impact the powerful business intelligence tool is having through various processes of the organisation.

Patrick explains, "As a consequence of real time reporting provided by Insight we make fewer mistakes on sales orders resulting in the reduction of credit notes and bad debt."

Insight now allows the organisation to become completely informed, using both broad integration and automation capabilities to display compelling and detailed visuals that enable a heightened level of reporting and understanding organisation wide.

Patrick continues, "If Insight broke tomorrow I would replace it straight away - it has gone from something that we could only dream about having to something we can't live without."

Having a fully integrated business intelligence solution nested within an organisation offers the ability to reduce risk and human error whilst providing detailed and accurate reports of activity. Access Insight enables visibility over market behaviours and supply chain processes which can then be analysed for greater customer relationships, efficiency, productivity and innovation.