Sanofi-Aventis IT departments use service level agreements to manage outsourcing IT services. In this context, the "Services Management" & "Quality" departments wanted a system to assess suppliers' performance. The system needed to clearly show performance indicators, with data coming from a variety of different sources. 24/7 remote access was also important to Sanofi-Aventis, whose staff use this information away from the office.
Sanofi-Aventis deployed Access Insight for its employees and its outsourced teams. Insight is used to deliver real-time operational indicators and business scorecards.
Short setup delay by business users Zero technical footprint Competitive budget Quickly adopted by managers, Access Insight is used in addition to other BI solutions already used by the group.